Customer Acceptance of an app depends on how intuitive and effortless it is to get up to speed and to use. Ken has lead software app design teams and creates his own apps.
Taking a user-centric view in application design. Since the early days leading software development teams at Software Publishing Corporation (Harvard Graphics),Ken’s emphasis has been on building usable app solutions. There is no benefit in creating apps that users simply avoid using. Prior to joining SPC years ago, He learned that the Data General approach of stuffing massive amounts of product features wasn’t always the best way to design software apps.
Building a software app isn’t easy. Getting everyone to agree on how to squeeze power and features into user interface elements can prove more stressful than actually writing code.
Jumping directly from initial concept to code usually results in wasted time, effort, and money. A user-centric approach needs to start with an understanding of the user persona coupled with an iterative, adapting sequence of design and verification. This process incorporates a wild selection of tools and techniques ranging from storyboards, stand-ups. customer interviews, sketches, wireframes, and throwaway demos.
It doesn’t have to be a waste of time for the team either. As the user interface/user experience (UI/UX) work transitions through its design life cycle and stabilizes, product owners can prepare for launch, programmers can develop computational and underlying code, and testers can set up their test suites.
Ken, like many digital creative freelancers, needed version control management to organize project work at key milestones. With programmers relying on Subversion (SVN) and Git, he attempted writing a book explaining how creative professionals could use Git:
After 50+ pages, he gave up. There was no way to make a software tool (or Git apps) easy for Photoshop, Camtasia, or InDesign users to use. It must be time to create an app!
The “must-have” requirements for the app drives the UI/UX design:
After several iterations, a combination of storyboards and sketches resulted in the following visual design that supports these requirements:
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